Terms & Conditions

Emote Breakthrough Institute (hereon referred to as “EBI”) is enhancing people’s lives through education and coaching services. The terms stated below are to ensure the safe and proper usage of our courses, as well as, to maintain customer satisfaction.

1. Communication

All official communication regarding training programmes, including payment, postponement and re-attendance requests, should be made via email to emotebreakthrough@gmail.com

2. Payment
Payments for our courses are to be made via credit card, FPX, eWallet or bank transfer through our online platform.

Payments made via online bank transfer must be made to Emote Media Sdn Bhd (Malaysia) or Emote Media Pte Ltd (Singapore).

3. Delivery
Your course can be accessed via your online learning portal as soon as your purchase is complete.

4. Misconduct
Participants must not harass, provoke or have any misconduct towards the learning community they are participating in. Otherwise, we reserve the right to terminate his/her access to the EBI online learning platform, as well as, any other associated privileges as a student of EBI.

5. Disclaimer
Any information, products and services provided by us are tools meant for educational purposes only, and we do not guarantee any results or the same results for every student.

6. Intellectual Property Rights
EBI is the sole legal and beneficial owner of all intellectual property rights in relation to our online courses. Any unauthorised reproduction without our written consent will be considered an infringement of our intellectual property rights.

7. Non-disclosure
Any material (digital or printed) that our students may receive from us is proprietary, copyrighted and specifically for our students‘ personal use. Any disclosure to a third party is strictly prohibited.

8. Confidentiality
Participants/students consent to their presence in any audio, video or photographic recordings officially arranged by EBI, and they understand that we may use such recordings for commercial, educational or promotional purposes. We have the right to reproduce, advertise and publicise your participation in these recordings without compensation.

EBI reserves the right to amend its terms and conditions without prior notice.

If you have any queries relating to our terms and conditions, please contact us at: emotebreakthrough@gmail.com