emotebreakthrough.com

Polisi Bayaran Balik

We offer a general 7-day cancellation policy after making the payment for any courses via your online learning portal, unless specifically stated otherwise for selected intermediate or advanced courses. Please refer to the Course Information Page of the selected course to find out what refund term applies.

For courses that come with physical products (such as Starter Kits, tools, ingredients etc.), the refund issued will be after deduction of EBI’s delivery and administrative charges. The customer is also required to deliver the physical product back to EBI, either by post or personally. Return delivery charges are to be born by the Customer.

No refunds will be made after the 7-day period.

Pembatalan mesti dibuat melalui e-mel atau bertulis melalui surat.

Semasa urusan melalui email, Pelanggan harus menyatakan nama, alamat e-mel, nombor untuk dihubungi dan mengemukana alasan pembatalan.

Bayaran balik akan dipulangkan kembali ke kad kredit atau akaun bank anda, bergantung pada kaedah pembayaran anda pada awalnya.

Sekiranya kursus telah dibayar melalui penyedia pihak ketiga yang diiktiraf, Emote Breakthrough tidak bertanggungjawab atau bertanggungjawab untuk memulangkan sebarang bayaran, dan anda harus mematuhi polisi pembelian oleh organisasi pihak ketiga tersebut.